Privacy Policy

This Privacy Policy describes how your personal information is  collected, used, and shared when you visit or make a purchase from  orocoffeeroasters.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we  automatically collect certain information about your device, including  information about your web browser, IP address, time zone, and some of  the cookies that are installed on your device. Additionally, as you  browse the Site, we collect information about the individual web pages  or products that you view, what websites or search terms referred you to  the Site, and information about how you interact with the Site. We  refer to this automatically-collected information as “Device  Information”.

We collect Device Information using the following technologies:
-  “Cookies” are data files that are placed on your device or computer and  often include an anonymous unique identifier. For more information  about cookies, and how to disable cookies, visit  http://www.allaboutcookies.org.
- “Log files” track actions  occurring on the Site, and collect data including your IP address,  browser type, Internet service provider, referring/exit pages, and  date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase  through the Site, we collect certain information from you, including  your name, billing address, shipping address, payment information  (including credit card numbers), email address, and phone number. We refer to this  information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we  are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order  Information that we collect generally to fulfill any orders placed  through the Site (including processing your payment information,  arranging for shipping, and providing you with invoices and/or order  confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
-  When in line with the preferences you have shared with us, provide you  with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for  potential risk and fraud (in particular, your IP address), and more  generally to improve and optimize our Site (for example, by generating  analytics about how our customers browse and interact with the Site, and  to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal  Information with third parties to help us use your Personal Information,  as described above. For example, we us Go Daddy to power our online  store--you can read more about how Go Daddy uses your Personal  Information here: https://www.godaddy.com/trust-center/privacy. 

Finally, we may also share your Personal Information to comply with  applicable laws and regulations, to respond to a subpoena, search  warrant or other lawful request for information we receive, or to  otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal  Information to provide you with targeted advertisements or marketing  communications we believe may be of interest to you. For more  information about how targeted advertising works, you can visit the  Network Advertising Initiative’s (“NAI”) educational page at  http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting  the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data  collection and use practices when we see a Do Not Track signal from your  browser.

YOUR RIGHTS
If you are a European resident, you have the right to  access personal information we hold about you and to ask that your  personal information be corrected, updated, or deleted. If you would  like to exercise this right, please contact us through the contact  information below.

Additionally, if you are a European resident we note that we are  processing your information in order to fulfill contracts we might have  with you (for example if you make an order through the Site), or  otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred  outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will  maintain your Order Information for our records unless and until you ask  us to delete this information.

CHANGES
We may update this privacy policy from time to time in  order to reflect, for example, changes to our practices or for other  operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if  you have questions, or if you would like to make a complaint, please  contact us by e‑mail at info@orocoffeeroasters.com or by mail using the  details provided below:

Oro Coffee Roasters
1828 Illinois Street

San Francisco, California US 94124